EP 82: What is The Experience Economy? with business provocateur Joseph Pine II

On this week’s show, we discuss how goods and services are no longer enough. How competing on price alone will kill your business. We discuss how we need to move beyond designing the thing to designing the experience of the thing. We discuss how business is a theatre and how employees should be cast members. … Continue reading EP 82: What is The Experience Economy? with business provocateur Joseph Pine II