The Innovation Show

An International show for #Changemakers, #Leaders, #Entrepreneurs, #Startups, #Investors, #Innovators, #DigitalDisruption, #DigitalMedia, #IoT, #Edtech, #Healthtech, #Fintech, #Businessmodel Re-Imagination, #Ai, #Disruption and more.

Customer Service, Culture, Shep Hyken, Jordan Wan CloserIQ

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Shep Hyken is an author, amazer and consultant on customer service. Shep began his customer amazement at the ripe age of 12 with his magic shows and tells us how some early lessons from his parents shaped his career. We talk Amazon, Netflix, Nordstrom. Shep tells us how customer amazement is a philosophy and not a thing you just do. Packed with some great anecdotes, this is a great conversation. For more on Shep and customer amazement be sure to visit www.Hyken.com and check out Shep Hyken titles such as ‘Amaze Every Customer Every Time’ The Amazement Revolution and The Cult of the Customer, all available here and listed here. Also check out Hyken.com,  Shep TV and the online courses available here.

Closer IQ CEO and Founder Jordan Wan joins us to discuss how an overarching company philosophy of customer care and a service mindset drives his company to success. Closer IQ is a modern recruitment company, which matches ideal sales candidates with the right companies. Jordan focusses heavily on his own company values to drive the company to success. In this great chat Jordan tells us about how he formed the company, how he instills values and how he sees the future of sales.

EP 41: Social Media, Startups & Cognitive Kids Clothing

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On this week’s innovation show we talk to serial entrepreneur and founder of College Times and currently CEO and founder of ROI focused social media agency Leading Social.

We talk about his entrepreneurial drive. His trials and tribulations with College Times and his unwavering resilience and ultimately his decision to sell College Times and move on.

In this warts and all chat we also discuss the broken model and methodologies in digital marketing.

You can more about Jamie and Leading social on http://www.leadingsocial.com/ and http://jamiewhite.com/

We also talk to CEO and founder of Cognikids Ollwyn Moran. Ollwyn and her team develop a series of cognitive development products for children. The range includes crawl suits,which helps children develop crawling, which in turn has repercussions on mental development. Ollwyn tells us about her story and gives us a sneak peek at some future products.

You can find out more about Olwynn and Cognikids at https://cognikids.com/

 

 

EP 38: Artificial Intelligence Bias, Universal Basic Income, Star Trek Medical Devices and the Democratisation of Health Diagnosis.

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We talk to Professor Barry O’Sullivan, Director of the Insight Centre for Data Analytics in UCC. He is also deputy president of the European Association for Artificial Intelligence (EurAI) and current SFI researcher of the year.

Barry discusses the impact of Ai, we talk about the inevitable bias in data based Ai and how it is extremely important to “teach” Ai responsibly.

We discuss UBI, Universal Basic Income, job automation and the societal challenges ahead.

“An inevitable revolution in healthcare is coming. In this revolution, the consumers are the drivers and technology is the equalizer.” – Dr. Basil Harris

Dr. Basil Harris is CEO and founder of Basil Leaf Technology. Basil and his team were inspired by Star Trek to create a tricorder, a portable Ai device that could tell whether you had pneumonia or diabetes or a dozen other conditions all by yourself. This is like the one waved around by Dr. McCoy on the Star Ship Enterprise. With it, people can monitor their own blood pressure, heart rate and other health vitals.

Basil emphasizes how this device is to free up doctors and health practitioners, not to replace them.

EP 37: Ai, Agtech, Economic Singularity, Ransonware, Machine Learning

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Alternative Investment Explorer, AI and Agtech futurist Brian D Colwell joins us for a chat about the future of work, AI, economic singularity, his investment trend suggestions and much more.

For more on Brian, visit https://briandcolwell.com

Ronan Murphy, CEO of Smarttech 247 joins us to let us know about his latest global partnership with IBM Watson and how AI has led to more jobs in his firm. He also tells us about the global ransomware attacks such as WannaCry and that there are much more where that came from including EsteemAudit.

 You can find out more about cybersecurity and threats from https://www.smarttech.ie/.

EP 36: Dream Deprivation, Creativity, Health Tech and Platform Development

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We talk to the pioneer in the development of integrative medicine approaches to sleep and dreams Dr. Rubin Naiman PhD. Dr. Naiman works with everybody from Fortune 500 CEOs to world-class athletes.

 He is author of the fantastic book Hush: A Book of Bedtime Contemplations and runs sleep and yoga retreats all over the globe. Find out more on www.drnaiman.com

On the show we talk about the perils of not only sleep deprivation, but dream deprivation. We talk creativity, sleep aids, REM, dreams, dream eyes and much more.

https://www.amazon.com/Hush-Contemplations-Rubin-Naiman-PhD/dp/0615979424

We talk to John Murphy, Co-CEO of 8 West Consulting, an award-winning, full service, enterprise software development company with a 20 year history of innovation and on-time delivery. We talk platforms, security, nano robotics, the dark web and the “Irish” no. We talk about the team’s side project in Health Tech, IoT and a platform for AR with a CPR app, which triggers drones when needed.

VR for Music and Ai for Jobs

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On this week’s innovation show we talk to pioneer of new forms of media, CEO and founder of the Third Space Agency Andrew Melchior. After a childhood filled with the wonders of building televisions, radios and (primitive) synthesisers with his time served electronics engineer grandfather (ex Royal Corps of Signals), Andrew embarked on a journey to use his passion for electronics, music and art to visualise and create new forms of media. After a passage as Digital Tribal Chief with Magic Leap and a long standing career in music with EMI, he now works across multimedia, connecting researchers, inventors, engineers, performers and dynamic digital companies to bring about the ‘adjacent possible’.

 

Check out his project Bjork Digital https://www.thirdspace.co/bjork-digital/

 

We speak to CEO and founder of www.opening.io Andreea Wade. Like Andrew she has a diverse background steeped in coding, design, journalism, event organizing, advertising, marketing and product management.

 

Andreea and opening.io are in the space of Recruitment intelligence, automatically matching talent with job openings. Opening.io uses linguistics algorithms to identify patterns within the structure and phrasing of job posts and CVs, converting them into data points to match candidates to suitable jobs. In short, they built a CV recommender engine.

 

 

EP 34: First show done in VR! Virtual Reality in the workplace & automation to empower employees

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We talk to co-founders of meetingroom.io Jonny Cosgrove and Dr. Abraham Campbell. We do the show in a VR meeting room and discuss the advantages and advancement of VR.

We talk to CEO and Founder of OCREX and AutoEntry about his journey from recession to the brink of abundance. Brendan Woods is CEO and founder and is currently seeking funding to grow the business in Canada and the USA.

Episode 33 – Leadership Lessons from Superheroes and Dark Social

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With a specialisation in leadership we talk to Dr. David Kahn.
David found that most leadership content is great, but the delivery is geared towards academics, not frontline leaders. True to his growth mindset nature he decided to do something about it and wrote ‘Cape, Spandex, Briefcase: Leadership Lessons from Superheroes”
David is also Editor of the great blog Leadersayswhat.

On this week’s show we talk to David about the traits of true leaders which can be drawn from superheroes. We also focus on how these skills can be applied to true innovation.

Robert Farrell is Director of the Digital Marketing academy and we talk Dark Social. Robert explains what it is, what the latest trends are and how chatbots and payments are entering the ecosystem at a rapid pace.

Ep 22: The 4 Horsemen, Media, Retail, Invention and Innovation

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We talk to 2 wonderful guests. Scott Galloway talks about the 4 horsemen, Apple, Google, Facebook and Amazon. We talk about a future for traditional media, we talk retail and we talk voice.

Gene Fein is a serial entrepreneur, inventor and innovator. He tells us about his illustrious career from organizing gigs with Bob Dylan to developing a miracle product with CBD called Therajoy. We also talk about the pitfalls of innovation and change.

The Prophet of Telecoms, Communications and Voice – Martin Geddes

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We talk to the recognised ¬authority on future telecoms business models and technologies. Martin Geddes is formerly Strategy Director at BT’s network division and Chief Analyst and co-founder at Telco 2.0. He previously worked on a pioneering mobile web project at Sprint, where he was a named inventor on 9 patents, and at Oracle as a specialist in high-scalability database systems.

He co-runs public workshops on Future of Voice and Telco-OTT Services, as well as providing speaking, consulting, training and innovation services to telcos, equipment vendors, cloud service providers and industry bodies. He is currently writing a book on the future of distributed computing, called The Internet is Just a Prototype.

http://www.hypervoice.org/

https://vimeo.com/user15279745